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Continue shoppingAt Blush & Bay Toronto, we aim to offer our customers exceptional service and a smooth shopping experience. Our return and refund policy is designed to ensure your satisfaction, under the conditions outlined below.
We offer a full return guarantee on all new items, excluding promotional sale items. Items purchased on sale are final and not eligible for return or exchange.
Items purchased during a sale are considered final sale and cannot be returned or exchanged, even in cases of incorrect sizing.
Customers are responsible for the shipping costs of returned items. Blush & Bay Toronto does not reimburse return shipping fees and is not liable for any additional costs incurred during the return process.
All returns must be requested within 30 days of receiving your order. Returns requested after this period will not be accepted.
Sale items cannot be exchanged, regardless of sizing. Please ensure you select the correct size before completing your purchase.
We provide a full refund or exchange for any items found to be defective due to manufacturing faults. Please contact us to arrange the return or replacement.
To initiate a return, email us at info@blushbaytoronto.com. Once your return is approved, you’ll receive detailed instructions to complete the process.
Returns must include a completed return form. Returns without a return form cannot be processed.
At Blush & Bay Toronto, we’re committed to ensuring your satisfaction. By following our return and refund policy, we can make sure that all returns are processed fairly and efficiently. If you have any questions or concerns, please don’t hesitate to reach out to our customer support at info@blushbaytoronto.com.
